ScaleCare for Insurance

Built to Help Insurance Agencies Sell, Serve, and Scale

ScaleCare connects lead management, client communications, policy workflows, commissions, agent activity, and performance reporting in one intelligent platform.

Policy record · Martinez householdActive
ProductMedicare Advantage · Carrier A
Effective Jan 1 · Renewal Oct 15
CommissionExpected $612 · Received $612
Matched · Split 70/30
Activity
  • Renewal reminder scheduled · SMS consent on file
  • Beneficiary form signed · stored to household
  • Inbound call · 6 min · recording saved · QA 94
Household3 members
Policies2 active · 1 pending
AgentD. Okafor

Illustrative product concept · not a screenshot

Growth Marketplace · Insurance lead services

Prospects delivered with consent, context, and speed

Choose the delivery types that fit your producers’ capacity. Every prospect arrives in your pipeline with source, consent record, and product interest already attached.

Real-Time Lead Delivery

Prospects delivered the moment they express interest, with source and consent attached.

Live Transfers

Pre-screened prospects transferred to an available producer with product interest captured.

Inbound Calls (Per-Call)

Qualified inbound calls routed to your team by product line and licensing footprint.

Aged and Data Leads

Lower-cost prospect lists for nurture campaigns, with suppression and consent handling applied.

The insurance journey

A structured path from prospect to policy to renewal

Customizable stages keep every opportunity visible, from first contact through the renewal that protects your book.

Stage 1Lead

Captured with source and consent

Stage 2Discovery

Needs, household, product interest

Stage 3Quote

Options presented and tracked

Stage 4Application

Status and pending requirements

Stage 5Policy

Effective dates, premium, commission

Stage 6Renewal

Alerts, outreach, retention

Insurance capabilities

Everything an agency runs on, in one record

Lead and Prospect Management

Capture, route, prioritize, and track every prospect through a customizable pipeline.

Client and Relationship Management

Household profiles, communication history, tasks, and life-event reminders.

Policy Management

Carrier, product, dates, premium, status, renewal and lapse alerts.

Quoting and Enrollment Workflows

Coming soon

Track quote requests, options presented, and application status. Built-in quoting tool coming soon.

Commission Management

Expected vs. received, splits, mismatch flags, agency-level reports.

Agent and Agency Management

Multi-user agencies, roles, hierarchies, and productivity reporting.

Tasks, Calendar, and Collaboration

Appointments, reminders, important dates, shared team calendars.

Marketing and Communications

Email campaigns, forms, landing pages, and consent management. Automated SMS coming soon.

Documents, Forms, and E-Signature

Secure documents, digital forms, e-signature, and audit history.

Reporting and Analytics

Lead source to policies issued, renewals, productivity, commissions.

Compliance-Aware Workflows

Consent, preferences, suppression, access controls, and audit trails.

Compliance-aware by design: consent capture, opt-out and suppression, role-based access, and audit trails on every record. ScaleCare does not guarantee compliance, provide legal or insurance advice, or act as a carrier or broker.

Insurance FAQ

Who is ScaleCare for Insurance built for?
Independent agents, growing agencies, multi-agent organizations, and Medicare, ACA/health, life, and property & casualty agencies—including owners, managers, producers, and operations teams.
Does ScaleCare provide insurance leads?
Yes. The Growth Marketplace offers real-time lead delivery, live transfers, inbound per-call leads, and aged or data leads for insurance agencies, delivered with consent records attached.
Does ScaleCare quote or enroll natively?
ScaleCare organizes quote requests, options presented, and application status today. A built-in quoting tool is coming soon.

See ScaleCare with your products and producers

We’ll walk through lead routing, policy records, commissions, and reporting using your agency’s structure.